Cancellation

Customers are any natural person who enter into a legal transaction that is predominantly neither their commercial nor their independent professional activity.

Right of Cancellations

As a customer, you have the right to cancel this contract up to 24 hours before your selected booking date. In order to use your right of withdrawal, you must provide us (E-Mail address: rossena.samui@gmail.com) with a clear statement (via email with the subject "Cancellation") of your decision to cancel this contract. To meet the cancellation deadline, it is sufficient to send the notification that you are exercising your right of cancellation before the deadline.

Consequences of Cancellations

If you cancel this contract, we have to repay all payments that we have received from you, excluding transaction or processing fees, with immediate effect and, at the latest, within 3 working days from the day during which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you.