To book, just click the BOOK NOW button. Choose the rental period, delivery time, meeting point (Google Maps link or name of accommodation) and starting date.

Proceed to check out after your chosen vehicle is in the shopping cart. Fill in your personal data and choose your preferred payment option.

You can pay using:

- Cash on delivery
- PayPal (+6.9% fee)
- Credit Card (+6.3% fee)

+ Vehicle in excellent condition
+ Contact Person ENG/THAI
+ *Free Delivery
+ Free Safety Briefing
+ *Pick Up
+ 2 Helmets per Scooter

IMPORTANT:
No Passport required
No Deposit for Scooter
Deposit for Car 15,000 THB

*Free delivery within Lamai, Chaweng Noi, and Chaweng from 3 days rental onward. Other locations from 7 days onward.

Yes, we deliver and pick up all vehicles rented for at least 3 days within areas of Lamai, Chaweng Noi and Chaweng. Plus, 7 day-rentals for all other locations on Samui island.

In case your total rental period is less than stated above, you are required to pick up your vehicle on your own at our store! Or pay a small extra fee for delivery service. If you have questions, please contact us.

Please note, our delivery service does not include mountainous meeting points or difficult terrain to access, such as steep roads, sea view villas and similar.

Free of charge booking cancellation by customers up until 48 hours before start of rental service. 

If the cancellation takes place less than 48 hours before the start of rental service, rossena-rental.com holds the right to charge the amount of agreed remuneration in full.

In the event of proven illness, customers can cancel free of charge up to 12 hours before the start of rental service, excluding any prior payment fees of approx. 6.5% by credit card and approx. 300 THB by bank transfer (fees may vary and are subject to current exchange rates). A medical certificate, in Thai or English, as proof is mandatory.

Cancellations solely made by rossena-rental.com and without customer's involvement will be reimbursed 100%, excluding any prior transaction or processing fees.

Agreed refunds will be processed within 7 working days.

A valid driver's license is to be provided prior to any vehicle handover and start of rental services. In exceptional cases, expired driver's licenses from highly experienced drivers can be accepted.

We reserve the right to deny rental services to beginners and/or customers not being able to provide proper documentation and fulfill needed requirements.

1. It is strictly forbidden to leave Samui island with any rented vehicle.

2. Our office opening hours are from 8am to 7pm, Mondays to Saturdays. In case your flight (or other) departures before and outside of office hours, the vehicle must be returned the day before, at 6pm the latest. We close on Sundays. Hence, your vehicle is due to be returned during preceding Saturday's office hours, or during the following Monday from 8 am onward.

3. In the event of any accident, please contact us immediately, as it is our duty to inform the insurance company, as well as police forces, if necessary. 

In case you have either minimally scratched the vehicle or caused other minor damages, please make sure you are safe and healthy, first. After, please contact us. We will inspect the vehicle, and if needed, either repair it or order spare parts. Please do NOT wait until your rental period is finished but inform us instantly.

4. Our vehicles are not to be driven in mountainous or off-road terrain, in water or at beach sites.

Please get in touch with us via contact form.